Maintenance Metrics

Cost per Work Order

Cost per Work Order is the average or actual maintenance cost associated with completing individual work orders.

What this term means in maintenance

Cost per Work Order is the average or actual maintenance cost associated with completing individual work orders.

Formula

Average cost per work order = Total included maintenance cost ÷ Number of included work orders

Cost elements

The calculation may include:

  • Labor
  • Parts
  • Contractors
  • Services
  • Freight
  • Equipment hire
  • Consumables

Practical example

A site records 500,000 in maintenance cost across 1,000 completed work orders.

Average cost = 500 per work order

Interpretation

The average is affected by work type and job size. Breakdown, PM, calibration, and major overhaul should not always be compared directly.

Common mistake

Comparing teams using cost per work order without controlling for job complexity can be misleading.

How this term differs

Cost per Work Order is the average or actual cost assigned to work-order records. It is related to Mean Maintenance Cost, Maintenance Cost per Asset, and Maintenance Cost, but these terms describe different records, measures, roles, strategies, or decisions and should not be used interchangeably.

Related maintenance terms

Keep exploring connected CMMS, reliability, and maintenance planning terms.

Cost per Work Order FAQs

How is average cost per work order calculated?

Total included maintenance cost divided by included work orders.

What costs may be included?

Labor, parts, contractors, services, freight, hire, and consumables.

Can different work types be compared directly?

Not always. Complexity and scope should be considered.

Turn Maintenance Definitions into a Proper Action

MaintBoard helps Plant Heads and Maintenance Heads improve equipment reliability, reduce repair delays, and gain better visibility into maintenance operations.